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Introduction
Explorer Tech is committed to protecting your privacy and personal information. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you visit our website,
use our services, or interact with us in any way.
Our Commitment
We respect your privacy rights and are transparent about how we handle your data.
We only collect information necessary to provide our services and never sell your personal data to third parties.
Information We Collect
Personal Information
We may collect the following types of personal information:
| Type of Information |
Examples |
Purpose |
| Contact Information |
Name, email, phone number, address |
Service delivery, communication |
| Business Information |
Company name, role, industry |
Service customization, proposals |
| Technical Information |
IP address, browser type, device info |
Website optimization, security |
Automatically Collected Information
- Website usage data (pages visited, time spent, clicks)
- Device and browser information
- Location data (general geographic location)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
Service Provision
- Deliver web development, IT support, and cybersecurity services
- Process your requests and respond to inquiries
- Provide technical support and customer service
- Create and manage user accounts
Communication
- Send service-related notifications and updates
- Respond to your questions and feedback
- Provide marketing communications (with your consent)
- Send important policy or service changes
Service Improvement
- Analyze website usage to improve user experience
- Develop new services and features
- Conduct market research and analytics
- Optimize our marketing efforts
Information Sharing and Disclosure
We Do Not Sell Your Data
Explorer Tech does not sell, rent, or trade your personal information to third parties for marketing purposes.
When We May Share Information
- Service Providers: Trusted partners who help us deliver services (hosting, analytics, support)
- Legal Requirements: When required by law, court order, or government request
- Business Protection: To protect our rights, property, or safety, or that of our users
- Business Transfers: In case of merger, acquisition, or asset sale (with notice)
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Security Measures
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication systems
- Employee training on data protection
- Incident response and breach notification procedures
Important Note
While we strive to protect your information, no method of transmission over the internet
or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
Your Rights Include
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of processing your data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data
- Withdrawal: Withdraw consent for data processing
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
Types of Cookies
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand how you use our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used for advertising and marketing (with consent)
View our detailed Cookie Policy
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Active customers: Duration of business relationship plus 3 years
- Inquiries and quotes: 2 years from last contact
- Marketing data: Until you unsubscribe or 2 years of inactivity
- Website analytics: 26 months maximum
- Legal compliance: As required by applicable law
International Data Transfers
Your information may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notification to registered users
- Displaying a notice on our website
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
Explorer Tech
Email: explorer.infos@gmail.com
Phone: +228 90 11 80 89
Address: Golfe 5, face camp 2eme RI, Lome, TOGO
PO Box: 04 BP 316 - Lome - Togo